Privacy Policy
Last updated: September 9, 2026
Kavelo (“we”, “us”, or "our") operates the website at kavelo.net and related services. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our site or make a purchase.
Information we collect
- Contact details: name, email address and phone number when you place an order or contact us.
- Payment information: Razorpay processes your payments. We do not store full card or UPI details on our servers.
- Device and usage data: IP address, browser type, pages visited and interactions to improve our store and detect issues.
- Cookies: small data files placed on your device to keep your session and remember preferences.
How we use your information
- Process and deliver your orders.
- Send order confirmations, download links and support replies.
- Maintain and improve our website, products and customer experience.
- Comply with legal obligations and prevent fraud.
Sharing your information
We share information only with service providers necessary to run our store: Razorpay for payments, our hosting/backend provider for order records, and email delivery services. We do not sell your personal information.
Security
We use industry-standard measures to protect your data. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
Your rights
You may request access to, correction of, or deletion of your personal data by emailing us at support@kavelo.net. We will respond within a reasonable timeframe.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last updated” date.
Contact us
For privacy-related questions, contact support@kavelo.net.